Policies: Cancellation and Refund Policy 

Initiation Fees
Full refunds for Bootcamp registration fees, nutritional counseling and baseline testing are available with written notice of cancellation at least ten (10) days prior to the first session. No refunds will be given for cancellations received nine (9) days or less prior to the start of any session. 

Cancellations must be written and submitted by postal mail to: X-Team Fitness, LLC, PO Box 4324, Midlothian VA 23112, or emailed to membership@xteamfitness.com. If emailed, please include “contract change request” in the subject line. 

Membership Contracts
Contracts may be cancelled due to the following reasons: 

  1. You move 75 miles or more outside our service area 
  2. Demonstrated financial hardship  
  3. Long-term or permanent injury that would prevent further participation
  4. Notification from a licensed physician recommending termination for health reasons 

Contracts may be suspended for up to 3 months due to the following reasons:  

  1. Pregnancy  
  2. Short-term injury that would prevent participation  
  3. Temporary work relocation outside of our service area